Terms and Conditions

Welcome to Btctrades

Effective Date: 10/09/2023

At Btctrades, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data. By using our services, you consent to the practices described herein.

1. Information We Collect:

1.1. Personal Information: When you register for an account or use our services, we collect personal information such as your name, email address, contact details.

1.2. Transaction Data: We collect information related to your cryptocurrency transactions, including wallet addresses, transaction history, and trade details.

1.3. Log Data: Our servers automatically record information when you access our website or use our services. This includes IP addresses, browser type, device information, and usage data.

2. How We Use Your Information:

2.1. Service Provision: We use your personal information to provide, maintain, and improve our cryptocurrency trading platform.

2.2. Identity Verification: We use your identification data for KYC procedures to ensure compliance with regulatory requirements.

2.3. Customer Support: We may use your information to respond to your inquiries, provide customer support, and address issues related to your account.

2.4. Communication: We may send you transaction notifications, service updates, and promotional messages based on your communication preferences.

3. Information Sharing:

3.1. Third-Party Service Providers: We may share your information with trusted third-party service providers for purposes such as data storage, identity verification, and security services.

3.2. Legal Compliance: We may disclose your information to comply with legal obligations, regulatory requirements, or in response to valid legal requests.

4. Security:

4.1. We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

4.2. It is essential to safeguard your login credentials and ensure your account's security. Btctrades is not responsible for unauthorized access resulting from your failure to protect your account.

5. Cookies and Tracking Technologies:

5.1. We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to manage cookies.

6. Third-Party Links:

6.1. Our website may contain links to third-party websites or content. Btctrades does not endorse or assume responsibility for the privacy practices of these third parties.

7. Data Retention:

7.1. We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations.

8. Your Rights:

8.1. You have the right to access, correct, or delete your personal information. You can also update your communication preferences and opt-out of promotional communications.

9. Children's Privacy:

9.1. Btctrades does not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware of such information, we will delete it promptly.

10. Changes to this Privacy Policy:

10.1. We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy on our website with the effective date.

11. Contact Us:

11.1. If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [email protected]

By using Btctrades's services, you acknowledge and consent to the practices described in this Privacy Policy. It is important to review this policy regularly to stay informed about how we collect, use, and protect your data. Your continued use of our services constitutes acceptance of any updates or changes to this policy.